woman_with_headset borderBy law, employers must protect their staff against the harmful effects of noise. They must ensure that legal noise limits are not exceeded and reduce the risks of noise. Providing hearing protection, information, training and health checks are also legally required.

Do you know what the legal noise limits are? Are you confident that you are compliant?

The Noise at Work legislation says that employers must provide hearing protection to staff who are exposed to daily or weekly noise levels that average above 85 decibels. Though risk assessment must be undertaken where exposure levels average above 80 decibels.

If you are concerned about whether you or your staff are safe from the risks of hearing damage or acoustic shock syndrome, contact us now to arrange a free audit.

Need more information?

Click here to read our definitive guide to acoustic safety

Click here to learn more on how to safeguard your staff against acoustic shock

Call us now on 0118 920 9420 or email us at info@com-solutions.co.uk to arrange an audit or to discuss a trial or demonstration of equipment that will protect your staff’s hearing.

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dispelling-mythsAs a headset wearer you are vulnerable to acoustic shock. Acoustic shock is an incident caused by a sudden, unexpected loud or high pitched sound via a headset. These sounds include alarms or sirens, fax machine dial tones, faulty telephone lines, system feedback or interference, or malicious calls. Here are some common myths about acoustic shock.

Myth 1: I cannot get acoustic shock from sounds below 118 dB

Wrong! Research from Australia and Denmark suggests that the current recommended safeguard limit of 118dB will not prevent all instances of acoustic shock damage. An acoustic incident triggering an acoustic shock is frequently a tone at the level of 82 to 110 dB. Thus, the 118db safeguard limit will not protect you from acoustic shock.

Myth 2: My headset protects me from acoustic shock

Wrong! The average human pain threshold stands at 110dB, making any noise above 110dB painful for the person subjected to them. Levels up to 118dB are allowed by headset noise limiters, making you susceptible to acoustic shock incidents.

Myth 3: The Noise at Work Regulation protects me from acoustic shock

Wrong! Not all USB and PC headsets have the same 118dB cut off as telecom headsets do. PC headsets are outside of the standard telecom legislation used for traditional contact centre headsets. Some PC headsets comply with the 118dB upper limit. Some do not. If you are using USB headsets it is vital that you check the equipment that you are using to safeguard your hearing long term.

Myth 4: Noise at work amplifiers protect me from acoustic shock

Wrong! Noise at work amplifiers will only ensure you comply with the average 85dB sound exposure over an 8 hour working day. Most amplifiers will let sounds up to 118dB through, meaning you could be subjected to an acoustic shock incident.

Myth 5: Acoustic shock will not have long lasting effects

Wrong! Acoustic shock is a very serious issue. Symptoms vary from temporary impairment such as pain, hearing loss, nausea, headaches and loss of balance to more serious and long-term issues such as tinnitus or hypersensitivity to everyday sounds. Sufferers can also experience fatigue, panic attacks and anxiety for many months after an acoustic shock incident.

Need more information? Click here to learn more on how to safeguard yourself and your staff against acoustic shock.

To arrange a trial or demonstration of equipment that will protect your hearing, call us now on 0118 920 9420 or email us at info@com-solutions.co.uk.

We look forward to hearing from you.

frustrated_woman 2 with borderIf your business is struggling with slow broadband, let us upgrade your business to fibre broadband – it’s fast, robust and reliable.

Changing to fibre broadband will give your business at least 4 times quicker download speeds than traditional broadband, increasing your productivity and cutting costs.

Let your business benefit from fibre broadband with:

  • Superfast data speeds – download speeds of up to 80 Mbps and upload speeds of up to 20 Mbps
  • Faster connection
  • Quicker access to cloud services
  • Greater reliability and performance
  • A business-only service ensuring better connectivity
  • A future-proof service.

For a free, no obligation quotation, or to discuss how we can help get your business ‘up to speed’ all us now on 0118 920 9420 or email us at info@com-solutions.co.uk.

We look forward to hearing from you.

If you are considering how using Cloud services can benefit your business then let us introduce you to our customer Horizon Digital Sound & Vision. They decided to embrace change and have not looked back.

“Sharing data via the cloud is transforming how we do things. As I get my head around it, I can see more potential improvements and cloud based data storage is a revelation!” Les, Horizon

Horizon Digital Sound & Vision are a family run business supplying aerials, satellite systems and digital home entertainment systems across the South of England.

When they approached us for help, their phone and IT systems were no longer supporting the smooth running of their business, resulting in inefficiency and frustration.

They were at a crossroads – fix what they had or try something new. Horizon were clear that they wanted a solution that was cost-effective, required minimal investment and would be future-proof.

For the complete transformation that they needed we agreed that a combined solution using hosted telephony and Microsoft Office 365 was the way forward. This would reduce their operating costs and provide a phone and IT service that was fully customisable and always up-to-date.

Updating their phone system

 A Cisco hosted system as a pay-monthly subscription service using a broadband line gave them ultimate flexibility. This feature-rich system provided them with the tools to deliver a professional and efficient call experience to their customers.

Transforming their IT system

Having been plagued with on-site server problems, Horizon saw the advantage of moving to Office 365, a hosted pay-monthly subscription IT service. The benefits of Office 365 included data security, automatic software updates and the flexibility to share information both in the office and remotely on any device.

“The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.” Sara, Horizon

To read the full case study click here.

Call us now on 0118 920 9420 or email us at sales@com-solutions.co.uk to discover how your business can benefit from migrating to the Cloud.

Research by the Cloud Industry Forum indicated that during 2015, over 4 in 5 UK organisations used at least one Cloud service. This year more small and medium businesses are planning to make the transition to the Cloud and for good reason.

Here are five good reasons why you should be considering it too:

Freedom: You can access your phone service, data, software, servers, and emails from anywhere at any time and on any device. All you need is an internet connection. This delivers your business significant flexibility and increased productivity.

Agility: You can easily scale your system up and down to suit your changing business needs. A responsive IT infrastructure allows your business to be agile.

Economy: Your savings will be significant. Cloud computing hugely reduces capital and infrastructure costs. Once set up, you will only pay for what you use on a monthly subscription basis which includes ongoing support and maintenance.  In addition, upgrades are automatic and free so you are futureproof at no extra cost. All this means that your IT costs are predictable and manageable.

Continuity:  Most SMEs don’t have an effective disaster recovery and continuity infrastructure in place. With cloud computing you can have peace of mind that if disruption or disaster strikes then your business continuity will be guaranteed. Your data and applications are safely stored and managed so you don’t have to worry.

Security: Ensuring the security and integrity of your data is a top priority. Your system is hosted in secure data centres using leading edge encryption and authentication technologies to protect your data and applications.

Call us now on 0118 920 9420 or email us at sales@com-solutions.co.uk to discover how your business can benefit from migrating to the Cloud.

We would like to wish all our customers, partners and suppliers a very Happy Christmas and New Year.

Our offices will be closed from 2.00pm on the 24th December 2015 and will re-open at 9am on the 4th January 2016.

Final orders for items in stock will be shipped on the 23rd December. However, to avoid the Christmas rush, please do place orders as soon as you can.

Call us now on 0118 920 9420 or email us at sales@com-solutions.co.uk to place your order.

We would like to thank you for your business this year and look forward to continuing to work with you in the New Year.

Cashback_UK_email_signature_300x250 borderJabra are feeling festive and have doubled the cashback on their Pro 900 series wireless headsets! That’s a saving of £40 per headset. You need to make your purchase by 23rd December and claim your cashback by January 15th….that’s not long! See the details for this and other Jabra cashback offers below.

Want the freedom to move and multi-task? The Jabra PRO™ series is a reliable and affordable way to enjoy the freedom of going wireless. Its intuitive, easy to use design with noise cancelling and security technology gives you a great call experience.

If you’ve never used a wireless headset and wonder whether they are worth the investment, click here to read how going wireless has transformed working practice for one of our customers – Reality HR.

Click on the product offers below to find out more or to buy and benefit from Jabra’s cashback offers.
Jabra PRO 900 Series

Jabra 2300 Series Offer
Jabra UC Voice 550 Series
Click here to see the terms and conditions.

Call us on 0118 920 9420 or email us at sales@com-solutions.co.uk for more information.

We’ve put together some great offers for your work, rest and play this Christmas. Don’t miss out on them!

voyagerVoyager Legend – Plantronics’ intelligent and intuitive Bluetooth headset for your mobile helps you continue your important conversations while you’re on the move. Enjoy unsurpassed audio and comfort, easy voice commands, effective noise cancelling triple microphone precision and incoming caller announcements. RRP £79.99. Our offer price £49.58 (incl VAT). Buy now

backbeat-pro border 2Backbeat Pro – You’re going to need a longer playlist. These active noise cancelling headphones deliver up to 24 hours of continuous wireless music, perfect for working, relaxing and travelling. Pillow-soft ear cushions deliver long-wearing comfort and easy on-ear controls allow you to control your listening up to 100m away and seamlessly switch connections to answer a call. RRP £199.00. Our offer price £160.00 (incl VAT). Buy now

jabra sport pulseJabra Sport Pulse – Take your training to the next level and get the ultimate wireless workout with Jabra Sport Pulse Wireless earbuds and the Jabra Sport Life™ app. This all-in-one training solution combines an in-ear precision heart rate monitor, immersive Dolby® sound, and real-time voice coaching that will inspire you to achieve the impossible. Cut the clutter and experience true freedom of movement without compromise. RRP 199.00. Our offer price £151.10 (incl VAT). Buy now

gamecom 788 newGameCom 788 – Immerse yourself in the game with stunning Dolby® 7.1 surround sound. Stay focused on winning – adjust volumes without taking your eyes off the screen. Be clearly heard by your team  or opponents through the noise cancelling microphone. After the game, keep these comfortable Plantronics headphones on to catch up with friends on Skype or relax and enjoy your movies and music in stunning, cinematic sound. RRP £69.99. Our offer price £41.36 (incl VAT)Buy now

Call us now on 0118 920 9420 or email us at sales@com-solutions.co.uk for help or information on the perfect Christmas gift.

 

Did you know that in the UK only 1 in 10 IT Directors and only 17% of IT specialists are women?

As a woman business owner, Julie Watling, Communications Solutions UK’s MD and founder, is keen to help fight the gender imbalance within the technology sector where women are sadly under-represented.

With this in mind, Julie is proud that Communications Solutions UK is a WEConnect International certified women-owned business.

WEConnect International, founded in the US, is a corporate-led non-profit organisation that helps build economic growth by empowering women business owners to succeed in global markets. Since 2009 WEConnect has provided certification, resources and mentoring for businesses that are at least 51% owned, managed and controlled by one or more women, based outside the US. WEConnect International corporate members represent $1 trillion in annual purchasing power and are true pioneers in inclusive sourcing and global supplier development.

On the 24th November 2015, WEConnect International hosted their annual European conference in London which Julie attended. The photo above shows Maggie Berry, WE Executive Director for Europe (left) with Julie. The event brought together over 150 supporters of the organisation including women-owned businesses and representatives from their corporate members.

Attendees came from the UK, Ireland, the Netherlands, Slovakia, Switzerland, Romania, Bulgaria, Mexico and the US so it was a truly international gathering! There was a wide mix of speakers, presentations, breakout sessions and networking opportunities all with a focus on supporting and connecting women-owned businesses. One said “It was a privilege to have participated in one of the most interesting and relevant conferences I have ever attended. The conference was so well organized and the content and the speakers were really amazing.” Watch a short 2 minute video about the conference here.

If you would like to find out more about WEConnect International, please visit their website http://weconnectinternational.org.

Call us now on 0118 920 9420 to discuss our eligibility for your diversity policy or email us at sales@com-solutions.co.uk to request a copy of our certification.

As technology moves on, the TV in the corner of the meeting room just doesn’t support today’s business needs.

If you want to connect to multiple devices easily, play HD video, see your virtual colleagues clearly, or interact with your screen instead of using a whiteboard, then have you thought about an HD Large Format Display (LFD)?

Whatever your budget or business need there is a wide range of screens and LFDs available.

Why not try a ViewSonic interactive ViewBoard? These 10-point-touch enabled LFDs range from a 55 inch full HD screen right through to an
84 inch screen that uses new 4K Ultra HD technology – that’s an impressive four times more detail, depth, and clarity than HD.

LFDs are designed with businesses in mind. With the ViewSonic ViewBoard range you can:

  • Easily connect your devices through versatile selection of inputs – HDMI, SCART, USB, VGA and DVI which means you can connect a PC or laptop with a more generic PC cable.
  • Write or draw on the display’s surface if you choose an interactive model – ideal for presentations and training
  • Write, edit, and transform documents and images on-screen with pre-installed software – perfect for collaborative meetings. Or upgrade to include a slot in Windows 8 PC for powerful computing capabilities.
  • Play back your presentations and multimedia content or connect to the Internet through onboard 8 GB USB drive and LAN connection – no need for a PC.
  • Enjoy guaranteed jitter-free multi-media and crisp, vibrant, large as life images.

Call us now on 0118 920 9420 or email us at sales@com-solutions.co.uk to find the right screen for you or to place your order. Remember that these screens are special order items.